Field Support Engineer - Tergos

Introduction

For a leading international technology services provider, we are looking for a motivated IT Field Engineer to strengthen their team in Belgium. The company specialises in hardware services, infrastructure solutions, cloud, virtualisation, automation and large-scale computing environments.

The Role

As an IT Field Engineer, you will provide on-site hardware support for enterprise-grade servers, storage and networking equipment across Belgium. Your time will be split between field interventions, support at customer locations, and international assignments on computing projects.

• Installing, maintaining and repairing server and storage hardware at customer locations.
• Acting as backup engineer.
• Supporting networking-related tasks as part of daily interventions.
• Managing customer issues, ensuring SLA compliance and escalating when necessary.
• Troubleshooting hardware and software issues.
• Every 8 weeks standby.

Your Profile

• Strong interest in IT and technology
• Recent graduate
• Basic troubleshooting skills (hardware/software).
• Customer-focused mindset with strong communication skills.
• Proactive, eager to learn and able to adapt to different environments.
• Flexibility to travel within Belgium and internationally.
• Valid B driving licence.
• Certifications such as CompTIA A+ are a plus.

Offer

• Extensive training on enterprise hardware technologies and full certification pathways
• Opportunities to develop in networking, consultancy and high-performance/supercomputing environments.
• International travel opportunities for unique, large-scale technical projects.